Store Policy

At SimplyNailsbyJen, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for please don’t hesitate to contact us today! You can find contact information for Instagram and my email at the botton of the page. 

You must order the sizing kit first and then you can book a zoom call.

Monday mornings I will open up orders at 10am Eastern Standard or 11am Daylight Time.

I am in Hawaii so I want to make sure I am up when the orders start coming in. I do not ship anywhere except the US right now. I plan to open up ordering for Canada and maybe other areas if I find there is enough interest.